3rcom Privacy Policy

3rcom ("the Platform", "we", "us" or "our"), accessible at https://3rcom.cam, is an online betting and casino information resource serving Pakistani users and other permitted audiences. We are committed to handling the personal data of our users ("you", "the User") with the highest standards of care, transparency and legal compliance.

This Privacy Policy ("the Policy") sets out in full detail: the categories of personal data we collect; the purposes for which that data is processed; the legal bases that justify each processing activity; how long we retain data; with whom we share it; and how we keep it secure. It also explains the rights you hold over your personal information and how to exercise them.

By accessing or using the 3rcom Platform, you acknowledge that you have read, understood and agreed to the data practices described in this Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform immediately.

For the purposes of this Privacy Policy, the following terms have the meanings given below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, IP address, device identifiers and usage data.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, erasure or any combination thereof.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For this Platform, the Data Controller is 3rcom.
• "Data Processor" — a third party that processes personal data on behalf of the Data Controller, under written instruction and contractual obligation.
• "User" — any natural person who accesses or uses the Platform, whether registered or unregistered.
• "Cookies" — small text files placed on a User's device by the Platform to store session and preference information.
• "Consent" — a freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their personal data for a stated purpose.
• "Third Party" — any natural or legal person other than the User and 3rcom.

3rcom acts as the Data Controller for all personal data collected through the Platform. As Data Controller, we are responsible for determining why and how your personal data is processed, and for ensuring that processing activities are lawful, fair and transparent.

All data processing activities carried out by 3rcom are governed by applicable data protection legislation. Where third-party service providers process data on our behalf, they do so only under written data processing agreements that bind them to process data solely on our documented instructions, to implement appropriate security measures and not to engage any sub-processor without our prior written authorisation.

We collect personal data through several channels on the Platform. The categories and specific data elements collected are set out in the table below:

3rcom does not collect payment card numbers, bank account details, national identity card numbers or biometric data. As an information platform rather than a gambling operator, we have no mechanism to process financial transactions and therefore hold no payment data.

Every processing activity carried out by 3rcom is grounded in one or more of the following lawful bases:

• Contractual Necessity: Processing required to fulfil our obligations to you under the Platform's Terms & Conditions — for example, maintaining your account and providing access to Platform features.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving Platform performance, detecting and preventing fraud, and ensuring network and information security — where those interests are not overridden by your rights.
• Legal Obligation: Processing required to comply with applicable legal requirements, including responses to lawful requests from competent authorities.
• Consent: Processing based on your explicit, informed consent — for example, sending optional marketing communications or placing non-essential analytics cookies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

We use the personal data we collect for the following defined purposes only:

To create, maintain and secure your 3rcom account; to authenticate your identity on login; to send account-related notifications such as password resets and security alerts; and to respond to your support queries.

To deliver and maintain core Platform functionality; to analyse aggregate usage patterns in order to improve navigation, content relevance and user experience; to diagnose technical faults and resolve service disruptions; and to develop new features informed by real usage data.

To comply with applicable legal obligations; to detect, investigate and prevent fraudulent, abusive or unlawful activity on the Platform; to enforce our Terms & Conditions; and to protect the rights, property and safety of 3rcom, its users and third parties.

To respond to your direct enquiries submitted via email or live chat; to send transactional notifications required for your use of the Platform; and, where you have given explicit consent, to send periodic service updates or informational content. You can opt out of non-essential communications at any time.

3rcom does not sell, rent, lease or trade your personal data to any third party. We may share personal data only in the following strictly defined circumstances:

We engage a limited number of third-party service providers — such as hosting infrastructure providers, analytics platforms and email delivery services — who process personal data on our behalf as Data Processors. All such providers are bound by data processing agreements requiring them to maintain confidentiality and implement appropriate security measures.

We may disclose personal data to competent law enforcement, regulatory or government authorities where we are legally required to do so, or where we believe in good faith that disclosure is necessary to comply with a legal obligation, enforce our Terms & Conditions, or protect the rights and safety of 3rcom or its users.

In the event of a merger, acquisition, restructuring or sale of all or part of our business assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify affected Users of any such material change to data controllership in advance.

We may share aggregated, anonymised data — which contains no personally identifiable information — with partners, analytics providers or for publication in research contexts. Such data cannot be used to identify any individual User.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer identify any individual. Where deletion is not immediately technically feasible, we implement access restrictions until secure deletion is carried out.

3rcom takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include:

• Encryption: Data in transit is protected using TLS (Transport Layer Security) encryption. Sensitive data at rest is stored using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff and contractors with data access are subject to confidentiality obligations.
• Password Security: User passwords are stored as salted cryptographic hashes. We never store plain-text passwords.
• Security Monitoring: We monitor Platform systems for suspicious activity, attempted breaches and anomalous access patterns.
• Vendor Due Diligence: Third-party service providers are assessed for security compliance before engagement and are contractually required to maintain appropriate security standards.

3rcom uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:

These cookies are essential for the Platform to function correctly. They enable core features such as session management, security, and access to authenticated areas of the Platform. They cannot be disabled without significantly impairing Platform functionality.

These cookies collect anonymised information about how Users navigate the Platform — which pages are visited most, where users arrive from and how they interact with content. This data is used solely to improve Platform performance and content relevance. These cookies are only placed with your consent.

These cookies remember choices you have made on the Platform — such as language preferences or consent settings — to provide a more personalised experience on return visits.

You can control and manage cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies. Please note that blocking strictly necessary cookies may prevent certain Platform features from functioning correctly. For detailed instructions on managing cookies, refer to your browser's help documentation.

The 3rcom Platform may reference third-party websites, services or operators in its content for informational and educational context. These references include payment method names familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — which are mentioned solely to provide local context, and do not constitute an endorsement, affiliation or confirmed gambling support relationship.

Where the Platform contains links to external websites or resources, 3rcom is not responsible for the privacy practices, content or data handling of those third parties. We strongly recommend that you review the privacy policy of any external site you visit before providing any personal information. This Privacy Policy governs only the data collected by 3rcom through the 3rcom Platform.

The 3rcom Platform is strictly intended for individuals who are at least 18 years of age, or the higher minimum age required by the operator or license jurisdiction applicable to the User. We do not knowingly collect personal data from persons under the age of 18.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our systems without undue delay. If you are a parent or guardian and believe that your child has provided personal data to us, please contact us immediately using the details in the Contact section below.

Please note that the 18+ requirement is a minimum floor and does not imply that gambling is legally permitted in Pakistan for those who meet it. Local laws — including the Prevention of Gambling Act 1977 — take precedence and must be independently verified by each User.

Subject to applicable data protection law, you hold the following rights with respect to your personal data held by 3rcom. To exercise any of these rights, contact us using the details in the Contact section. We will respond to verified requests within 30 days.

Your personal data may be processed in countries other than Pakistan, including countries where data protection laws may differ from those applicable in your jurisdiction. Where personal data is transferred outside the originating jurisdiction, 3rcom takes appropriate steps to ensure that the transfer is carried out lawfully and that adequate safeguards are in place to protect your data.

Such safeguards may include standard contractual clauses approved by the relevant data protection authority, binding corporate rules, or other appropriate legal mechanisms recognised under applicable data protection law. By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan.

If you wish to obtain further information about the safeguards we have in place for international transfers, please contact us using the details provided in the Contact section below.

3rcom reserves the right to update, modify or replace this Privacy Policy at any time. All revisions will be published on this page with an updated "Last Updated" date prominently displayed at the top of the document.

If we make material changes to the way we collect or process personal data, we will take reasonable steps to notify affected Users — for example, by displaying a prominent notice on the Platform or by sending an email notification to registered Users. However, it remains your responsibility to review this Policy periodically to stay informed of any changes.

Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you must cease using the Platform and, if applicable, request deletion of your account and associated personal data.

If you wish to exercise any of your data rights, have questions about this Privacy Policy, wish to raise a concern about our data practices, or need to report a potential data security incident, please contact us using the details below.

Data Enquiries & Support Email:
[email protected]

Live Chat:
Available 24/7 as provided by the operator via the on-site chat tool. Please state clearly that your query relates to a privacy or data protection matter.

Response Timeframe:
We acknowledge all data rights requests and privacy enquiries within 5 business days and aim to resolve them fully within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the expected timeline.